Privacy Policy
This Privacy Policy describes how Ethio American LLC ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards personal information in connection with the Elvantis platform available at elvantis.org. This policy applies to all users of the platform and visitors to the website. Please read this document carefully.
This Privacy Policy applies to personal information collected through the Elvantis website and platform operated by Ethio American LLC, a limited liability company organized under the laws of the United States. The policy covers information collected during account registration, identity verification, exchange transactions, wallet usage, and general website browsing.
This policy does not apply to third-party websites, services, or applications that may be linked from the Elvantis platform. Ethio American LLC is not responsible for the privacy practices of third parties.
By using the Elvantis platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, you should not use the platform.
We collect the following categories of personal information:
Identity Information: Full legal name, date of birth, government-issued identification number, and photographic identification documents collected as part of the KYC verification process required under the Bank Secrecy Act and applicable FinCEN regulations.
Contact Information: Email address, phone number, and mailing address provided during account registration or contact form submissions.
Financial Information: Bank account details, payment method information, and transaction history associated with exchange activity on the platform.
Technical Information: IP address, browser type, operating system, device identifiers, and usage data collected automatically when you access the website or platform.
Communications: Records of correspondence with the Elvantis support team, including the content of messages and contact form submissions.
Ethio American LLC processes personal information for the following purposes:
Regulatory Compliance: Identity verification and transaction monitoring are required by federal law. The Bank Secrecy Act (31 U.S.C. 5311 et seq.), the USA PATRIOT Act, and FinCEN regulations require Money Services Businesses to implement Know Your Customer programs and maintain Anti-Money Laundering procedures. This processing is mandatory and cannot be waived.
Contract Performance: Processing necessary to provide the exchange and wallet services described in the Terms of Use, including account management, transaction processing, and customer support.
Legitimate Interests: Fraud prevention, security monitoring, platform improvement, and internal analytics conducted in a manner consistent with user expectations.
Legal Obligations: Compliance with court orders, subpoenas, regulatory inquiries, and other legally mandated disclosures.
We do not sell personal information to third parties. We may share information in the following circumstances:
Service Providers: Third-party vendors who assist with identity verification, payment processing, fraud detection, cloud hosting, and customer support. These parties are contractually required to handle information only as directed by Ethio American LLC and in accordance with this policy.
Regulatory and Law Enforcement: FinCEN, federal and state regulatory agencies, law enforcement authorities, and courts when required by applicable law, including mandatory reporting obligations under the Bank Secrecy Act such as Suspicious Activity Reports and Currency Transaction Reports.
Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction, subject to the same privacy protections described in this policy.
With Consent: Any other disclosure will only occur with your explicit consent.
Personal information is retained for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Transaction records and identity verification documents are retained for a minimum of five years following the date of the transaction or account closure, as required by the Bank Secrecy Act (31 CFR Part 1022). Records subject to ongoing regulatory review may be retained for longer periods.
Technical and usage data is generally retained for shorter periods consistent with operational and security needs. When information is no longer required, it is deleted or anonymized in accordance with our data management procedures.
If you are a California resident, the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), provides you with specific rights regarding your personal information.
Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and the categories of third parties with whom it has been shared.
Right to Delete: You may request deletion of personal information we have collected, subject to exceptions required by law, including BSA record retention requirements.
Right to Correct: You may request correction of inaccurate personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To submit a CCPA request, contact us at info@elvantis.org or by mail at 4514 Cole Ave #600, Dallas, TX 75205. We will respond within 45 days as required by law.
Ethio American LLC implements technical and organizational security measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit and at rest, access controls limiting information access to authorized personnel, regular security assessments, and incident response procedures.
No method of electronic transmission or storage is completely secure. While we apply reasonable security measures, we cannot guarantee absolute security of information transmitted to or stored on our systems. Users are responsible for maintaining the security of their account credentials.
The Elvantis website uses cookies and similar tracking technologies to operate the platform, analyze usage, and improve user experience. Cookies are small data files stored on your device. You can manage cookie preferences through the cookie consent tool available on the site or through your browser settings.
For detailed information about the specific cookies used, their purposes, and how to manage them, please refer to our Cookie Policy available at elvantis.org/cookies.html.
Certain cookies are strictly necessary for the platform to function and cannot be disabled without affecting core functionality.
The Elvantis platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. Account registration requires users to confirm they are at least 18 years of age. If we become aware that personal information has been collected from a person under 18, we will take steps to delete that information promptly.
Parents or guardians who believe a minor has provided personal information to Elvantis should contact us at info@elvantis.org.
Ethio American LLC may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page. Continued use of the platform following the posting of changes constitutes acceptance of the updated policy.
For questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:
Ethio American LLC
4514 Cole Ave #600, Dallas, TX 75205
Email: info@elvantis.org
Phone: +1 (214) 559-7100